What has changed with Digital Contracts?
A number of enhancements have been introduced to make it easier for brokers to manage contract creation directly within the PPL workflow:
Single sign-on access: Contract Builder is now embedded in the PPL platform, eliminating the need for a second login and separate role permission management.
Custom branding and template control: Template managers can now edit and manage contract templates, clause libraries, and branding (including logos and headers) directly within Contract Builder.
A single unified product: One set of fully aligned processes allowing users to seamlessly build and place contracts, eliminating the need to re-key data across systems and documents.
Data model alignment: The contract builder and placing platform operate under one structured data model that incorporates MRC v3, ACORD GRLC and the Core Data Record (CDR). This ensures that brokers are working with consistent, compliant data throughout.
Pre-submission validation: Automatic checking for contract completeness in line with market aligned data standards, reducing the potential for re-work.
Dedicated support and training: Change management and implementation resourcing for broker teams.
What benefits do Digital Contracts bring to brokers?
Eliminating duplication and manual effort
By removing the need to rekey data across systems, brokers can reduce administrative overhead and focus on more valuable tasks. This cuts down on human error and helps ensure that contract data remains consistent from creation to placement. In an increasingly competitive market, these kinds of time savings contribute directly to faster throughput and a more responsive service for clients.
Improving contract accuracy and consistency
Pre-submission validation built around MRCv3 and ACORD standards means issues are caught earlier in the process, reducing the likelihood of rejection or rework. With centralised control of templates and branding, every contract pack sent to market is consistent, professional and aligned with firm-wide standards, giving clients greater confidence in the accuracy and presentation of their risk documentation.
Tim Bates, Head of Product | Artificial
“This represents a significant advancement in digitising and structuring the placement process and contracts. The contract serves as the cornerstone of any placement, and having it automatically synchronised with the overall placement reduces potential E&O risks while substantially increasing the structured data that brokers can create.”
Jeremy Overton, Product Manager | PPL
“This latest release completes our initial target for a full digital contract capability for brokers, and we believe this is a critical foundation as the market moves towards data driven trading. In addition to Contract Builder’s excellent functionality and usability, this deep integration provides brokers with greater assurance, a single source of the truth and a reduction in re-keying. Often we see the move to access data introduce more administrative tasks, but our solution saves time for brokers, provides managers with improved insight and opens the door to share data with carriers, speeding up the quote and bind processes.”
What’s next for Digital Contracts?
With the foundations in place, future developments are already being scoped to extend the benefits of digital contracting. These may include more robust validation tools, such as MRC completeness scoring, and the introduction of a shared clause library to improve consistency and reduce duplication across the market. There are also plans to expand functionality beyond initial contract creation, covering endorsements, mid-term adjustments, and eventually the negotiation and review phases.
This evolution will give brokers even greater control over the contracting process, while enabling faster, more compliant placements at every stage. As the market shifts further towards digital trading and structured data, tools like these will play a critical role in reducing friction, enhancing accuracy and delivering a better experience for clients.
Get in touch to implement Digital Contracts across your brokerage today.
