Underwriters, brokers, and their support teams rely on speed and efficiency to manage complex digital submissions and make critical, time-sensitive decisions. Overly rigid systems or a reliance on email chains can quickly lead to bottlenecks, slowing down the entire process from submission to binding.
That's why these latest updates foster seamless teamwork and clear priority identification, all within one interface. By centralising communication and providing automated updates, users can now quickly assess changes and track priority submissions to completion, saving valuable time in their daily underwriting or broking workflow.
Introducing real-time collaboration to records
We’re transforming how our clients work on critical submissions by placing collaboration directly within the Artificial underwriting and placement platforms. We have introduced several new features designed to streamline communication and centralise activity, ensuring everyone is on the same page, at the same time:
@mentions in comments, with improved formatting such as link styling, so it’s easier to reference people and information clearly
A new subscription mechanism that allows users to follow records
The ability to subscribe to a record to receive updates when:
A new comment is added
The record’s status changes
Better mobile styling, ensuring discussions and updates look good and remain usable on any device.
Together, these improvements create the foundation for a more collaborative digital workflow where activity is easier to follow and contributions are easier to make.
By automatically pushing relevant updates and enabling direct, in-context conversations, we help you identify priorities faster and move complex submissions through the process with increased confidence and speed.
Why in-platform communication matters
Efficiency is everything for our clients. Dealing with complex risks requires rapid assessment, and that often means swift collaboration with others. Traditional methods, like switching to email to discuss a quote, fragment the workflow and create risk of delay and miscommunication.
Our new collaboration features prevent these gaps by centralising communication. Users no longer have to worry about missing a key update or chasing a colleague across different platforms.
The ability to use @mentions means the right person is notified instantly, and all context remains within the record. This optimises workflow and ensures a single source of truth for every decision, allowing brokers and underwriters to serve clients and finalise high-priority placements more reliably.
The new subscription mechanism means you can now rely on the system to track key changes for you, such as status updates and comments.
For our Broker Assistants who manage multiple details, having these automated alerts improves accuracy and reduces the effort required for meticulous tracking. For all users, this commitment to clearer communication and automatic updates means more dependable data and a smoother, more flexible platform experience overall.
Greater control for a better experience
Digital tools should support your work, not dictate it. We understand that while collaboration is important, having control over your notifications is crucial to maintaining focus. That is why this update focuses on providing a better foundation for managing your involvement in a record's lifecycle.
To implement the Artificial platform in your business, get in touch today.
